Resume

Professional Summary

Experienced manager focusing on changing careers into web development.

• Focus on HTML5, CSS3, JavaScript and jQuery. Currently pursuing certification with w3Schools.
• As a retail manager, built and maintained a client base of corporate and major private clients
• Organized corporate and charity functions

Accomplishments

• Raised business's net profit by over 273% of its initial figure
• Reduced inventory shrink to zero
• Trained the best employees the business has had in its 14 years based on sales numbers and other analytics
• Corporate office invested in remodel, upgrades, hardware, etc.

Work Experience

Store Manager, Paradise Pen Company - Austin TX
September 2011 to August 2014

• Oversaw a team of sales professionals while ensuring an outstanding level of customer service. Duties included hiring, training, payroll, meeting sales goals, and building a client base
• Organized the store's first charity event for the Lady Bird Johnson Wildflower Center and established a partnership with this long-standing local organization

Team Lead, Jamba Juice - Austin TX
July 2010 to September 2011

• As a key holder and shift manager, oversaw a team of service workers and ensured all procedures were followed properly. Duties included opening/closing, training, and maintaining the restaurant at company and industry standards

Teaching Assistant, University of Alabama Computer Science Dept
August 2006 to May 2010

• Oversaw a lab of 120+ students in the Computer Science department. Duties included assisting students with lessons/assignments, grading, proctoring tests, and creating lessons for lab practice
• Taught classes in HTML, CSS, Microsoft Excel, and basic computing

Education and Misc

• BA in History/English, University of Alabama
• Presidential Scholarship and National Merit Scholarship (full ride), University of Alabama
• Eagle Scout, BSA
• Published author, Pen World Magazine

Professional References

Larita Moorhead, Former Regional Manager and current Store Manager
Paradise Pen Company, Houston TX
Former supervisor, 3 years

Additional references and contact information available upon request

Testimonials

These are hand written notes, emails, and letters I received in my time at Paradise Pen. Customers, clients, and business partners often reached out to the store to express their gratitude:

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Notes from Clients and Customers

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